Driving customer experience through emotions
It’s all in P.E.A.K: your customers’ emotions, academic research and a touch of creativity!
The P.E.A.K. experience
Facilitate your teams’ decision-making in retail!
4 P.E.A.K. levers structure Maia-BE’s CX Management algorithm so that your teams excite and energize your customers and brand – easily and continuously.
Feel unique
Be surprised
Share values
Feed your curiosity
Want to know more about P.E.A.K?
EXPERTISE
Why Maia-BE?
- The reliability of the P.E.A.K. model anchored in behavioral science
- The empathy of our interfaces that center on customers’ and users’ feelings
- The agility of action plans that target what really matters to the brand and the customer
- The simplicity of our Saas implementation, without complex integration
They trust us
We love your alternative and resolutely modern vision
Chloé
Head of Customer Experience
I didn’t think we could get so many insights in so few questions.
Sophie
Head of Consumer & Market Insights
The actions to take are super clear, we know exactly where to start.
Charlotte
Head of Customer Excellence
our partners
