A new generation of CX Management for a new evolution of Retail
Maia-BE helps you boost your customer experience management.
THE MAIA-BE PHILOSOPHY
Happiness beyond satisfaction
- Putting real people and real emotions at the heart of everything we do
- Striving for excellence in the execution and impact of our services
- Making customer experiences even more beautiful
- Building a lasting and successful relationship with our clients and partners
A FEW WORDS ABOUT THE MAIA-BEES!
Caroline Egal
President & Co-Founder
Caroline has over 18 years of experience as a qualitative researcher at Ipsos, Kantar, and BVA. Enthusiastic and motivated by nature, she is delighted to help brands go beyond customer satisfaction and spread happiness within their community!
Anne-Laure de Broissia
Managing Director & Co-Founder
Listening, improving and building relationships is what Anne-Laure loves about her job! She has 20 years of international experience dedicated to the measurement and design of customer experience as a business unit manager for luxury and FMCG brands. With Maia-BE, Anne-Laure wants to put her experience into practice.
Want to know more about P.E.A.K?
They trust us
We love your alternative and resolutely modern vision
Chloé
I didn’t think we could get so many insights in so few questions.
Sophie
The actions to take are super clear, we know exactly where to start.
Charlotte
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