CX Management

P.E.A.K. workshops

Do you want to inspire or re-boost your teams by giving them a method to create great experiences, even under resource constraints?

Inspire your teams by helping them discover an innovative vision of customer experience by participating in Maia-BE’s P.E.A.K workshops.

In our workshops, we will talk about the 4 P.E.A.K levers – Pride, Elevation, Alignment, Pride – to activate (and how to activate them) to make each experience a great moment for customers and employees.

At the end of the workshop, your teams will leave with an operational and easy-to-implement toolkit to animate and optimize your customer experiences.

Discover a sneak peek of the P.E.A.K. workshops by watching this short video, and don’t hesitate to make an appointment!

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