Actualités / blog
Happy you
The Retail Expert’s Point of View – Angarde
Chloé Germain, Head of Customer Experience & Business Development at Angarde shares her expert’s point of view
Our very first customer experience workshop, exploring the theme of “If Happiness Had a scent.”
Actions are better than words! This is our belief at Maia-BE.
The evidence in visuals with the video of our 1st Customer Experience Workshop.
4 levers to create a memorable emotional experience
The science behind experience illustrated by retail examples
Best-in-class retail
In this infographic, Maia-BE recognized the “best in class” brands who create P.E.A.K. moments.
P.E.A.K. dimensions and fashion, beauty, and luxury clients
In this infographic, Maia-BE examines the profiles of Fashion, Beauty, and Luxury clients who experience a P.E.A.K. dimension.
P.E.A.K. levers and happiness
In this infographic, Maia-BE examines the correlation between the P.E.A.K. dimensions and happiness.
The P.E.A.K. experience in France and the US
In this infographic, Maia-BE looks at the differences between the P.E.A.K. experience for Fashion, Beauty, and Luxury clients in France and the US.
Maia-BE at the CX1 World Conference
CX1 World is the largest free online CX conference of the year, and Maia-BE’s cofounders Anne-Laure de Broissia and Caroline Egal gave the masterclass: “Transform your CX Management by Integrating Customer Emotion”.
Live from the No Code Summit!
Caroline Egal, Maia-BE’s cofounder, spoke about our unique approach to development and coding at the NoCode Summit 2022 in Paris.
P.E.A.K. workshops
Do you want to inspire or re-boost your teams by giving them a method to create great experiences, even under resource constraints?
A word from Caroline
Under the Maia-BE spotlights, Caroline Egal, cofounder of Maia-BE, shares a few words.